Refund policy
๐ Refund Policy
Please read carefully before placing your order
๐ซ All Sales Are Final
All products sold at EG Rblx Store are digital goods (Robux, in-game items, etc.). Once an order has been delivered, it is considered complete andย no refunds will be issued under any circumstances.
By completing your purchase, you confirm that you have read and agreed to this policy.
๐ Why We Can't Offer Refunds
Digital products are instantly accessible once delivered and cannot be "returned" the way physical items can. This is standard policy across all digital goods platforms.
- Digital items are delivered and usable immediately
- Robux and in-game currency cannot be reversed once transferred
โ When We Will Make It Right
Although refunds are not available, we take full responsibility if something goes wrong on our end. We will offer a replacement or store credit in the following cases:
- The item delivered was significantly different from what was listed
- You were charged but never received your order
- A technical error occurred on our side during delivery
To open a dispute, contact us within 24 hours of your order with your order number and proof of the issue.
โ What Is Not Covered
- Change of mind after delivery
- Purchasing the wrong product by mistake
- Disputes raised after 24 hours of delivery
- Chargeback attempts โ these will result in a permanent ban from our store
๐ฌ Contact Us
If you have an issue with your order, please reach out to usย ย as soon as possible. We're available 24/7 and will always do our best to resolve any genuine problems quickly and fairly.
This policy was last updated and applies to all orders placed on EG Rblx Store. By purchasing, you agree to these terms.